Help & support

Frequently asked questions

Find answers about VinoCellar: cellar, label scan, food pairings, credits, and the rest of the app.

Need more help?

If your question is not covered here, contact us.

Two channels depending on urgency and topic.

  • Email support@vinocellar.app — best for general questions.
  • In-app support prefer for technical issues, scans, or refunds so exact context is attached.

Popular categories

Can’t find the answer?

Email support@vinocellar.app, or use in-app support for a bug, a scan, or a payment.

Contact us

Your cellar, on mobile or the web

Get the Android or iOS app, or use VinoCellar in your browser to scan labels, track bottles, and manage your cellar.