Help & support

Frequently asked questions

Find answers about VinoCellar: cellar, label scan, food pairings, credits, and the rest of the app.

Before sign-in: landing, account, and sign-up

There is no separate “sign-up” screen: first-time use of the same flow as sign-in creates or recovers your account.

The sign-in screen offers several methods. A demo mode may let you try the app without a full personal account.

Email sign-in enter your address, open the message, and confirm the link to activate the session.
Google / Apple (OAuth) follow the provider steps until you return to the app (depending on platform).

Email support@vinocellar.app, or use in-app support for a bug, a scan, or a payment.

Get the Android or iOS app, or use VinoCellar in your browser to scan labels, track bottles, and manage your cellar.