Help & support

Frequently asked questions

Find answers about VinoCellar: cellar, label scan, food pairings, credits, and the rest of the app.

Credits, history, and payment

Credits mainly fund label analysis. On the **web** and **Android**, checkout is handled securely online. On **iOS**, in-app purchases go through the **App Store** (Apple); **Apple Pay** is often available there depending on your Apple account — same packs and MCP subscription, in line with platform rules.

From the credits section:

  1. Choose a pack that fits your needs.
  2. Confirm: on iOS via the App Store (Apple Pay); on Android or the web via secure online checkout.
  3. After a successful payment, your balance updates when the server confirms.

Popular categories

Can’t find the answer?

Email support@vinocellar.app, or use in-app support for a bug, a scan, or a payment.

Contact us

Your cellar, on mobile or the web

Get the Android or iOS app, or use VinoCellar in your browser to scan labels, track bottles, and manage your cellar.