Help & support

Frequently asked questions

Find answers about VinoCellar: cellar, label scan, food pairings, credits, and the rest of the app.

Settings, support, and bottle record

Settings centralize account and preferences; support is for messaging the team; the bottle record holds key info and actions.

Settings are grouped by theme for quick access.

Language interface available in several languages.
Theme light, dark, or follow system.
Legal & transparency links to external pages (privacy, terms…) and service status.
Product changelog.
Account sign-out and account deletion request.
Cellar entry to detailed bin grid settings.

After a successful payment, returning to the app may refresh some info (balance, etc.).

Email support@vinocellar.app, or use in-app support for a bug, a scan, or a payment.

Get the Android or iOS app, or use VinoCellar in your browser to scan labels, track bottles, and manage your cellar.